Privacy policy
RevCycle (“we”, “us”, “our”) provides a revenue operations platform designed to help sales teams capture, analyze, and operationalize meeting and CRM data.
This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our website and services.
Information we collect
We collect the following categories of information:
Account information
Name
Work email address
Organization name
Role and access permissions
Meeting & Calendar data
Meeting titles and timestamps
Participant information
Meeting recordings (if enabled)
Transcripts and AI-generated summaries
CRM & Business data
Contact and organization records
Deal and pipeline information
Custom fields selected by your organization
Usage & Technical data
Log data
Authentication records
Integration status
Device and browser information
How we use your information
We use collected data to:
Provide and maintain our services
Process and analyze meeting content
Generate summaries and action items
Sync information with connected CRM systems
Improve product performance and reliability
Communicate service-related notifications
Ensure security and prevent misuse
Legal basis (Where applicable)
Depending on your location, we process personal data under one or more of the following legal bases:
Performance of a contract
Legitimate interests
User or organization consent
Compliance with legal obligations
Third-party service providers
We may use trusted third-party service providers for:
Hosting and infrastructure
Authentication
Email delivery
Meeting processing and transcription
AI-powered analysis
CRM integrations
These providers process data only as necessary to provide services to us and are bound by confidentiality and data protection obligations.
International transfers
Your data may be processed in countries outside your own. Where required, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms.
Data retention
We retain personal data:
For as long as your account is active
As necessary to provide the services
As required for legal or regulatory obligations
You may request deletion of your account and associated data at any time, subject to legal retention requirements.
Security
We implement technical and organizational measures designed to protect personal data, including:
Encrypted data transmission
Role-based access controls
Secure infrastructure environments
Monitoring and logging mechanisms
No system is completely secure, but we continuously work to protect your data.
Your rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Request data portability
To exercise your rights, contact us at: contact@userevcycle.com
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
For privacy-related inquiries: contact@userevcycle.com
